Channel ID for Send Message Endpoint

post by FirmOS_Team on Mar 14, 2025

In retrieve channel endpoint, the required parameter is either the company id or client id, is this correct? What i want to know, from the response in this endpoint, what should I use in my next api call that sends message to client channel? Is it the membershipEntityId? If not, from what api endpoint can i obtain the channelId for sending messages?

post by FirmOS_Team on Mar 14, 2025

I’ve got this all sorted out.

post by allene on Mar 14, 2025

Glad to hear you got it sorted! Please reply here if you still need help with anything else!

post by FirmOS_Team on Mar 14, 2025

I do have some questions, is there a feature (webhook, maybe?) that detects if client was not able to pay the invoice during their due date?

post by allene on Mar 14, 2025

We don’t have this feature/webhook, but we’re working on a reminder emails feature! We do have an invoice paid webhook, this could potentially be used in an automation in combination with a scheduling module/step.

I’ll submit this as a feature request to our team!

post by FirmOS_Team on Mar 14, 2025

Already using the invoice paid webhook. We also want to know if client payment did not go through so we can inform them. Thanks!

post by allene on Mar 14, 2025

Thanks! We do have a payment.failed webhook coming very soon, so hopefully this will help!

post by marlon on Apr 5, 2025

The payment.failed webhook is now available!