Corporate Notifications vs Personal Notifications

post by Andrew_Lowe on Apr 10, 2025

Is there an option in the works to be able to set a different email address for corporation notifications?

For my particular use case, I run a CPA firm and some of our clients have a corporate email and a personal email. Some complete their company engagements with us in addition to their personal taxes. We’ve told them right now to choose a preferred email because there can only be one email linked to the account, but some have requested if there is a way to have corporate notifications go to the Corporate Email and Personal Emails go to their Personal Email.

post by Veronique_Cadet on Apr 10, 2025

Hi @Andrew_Lowe! Thanks for reaching out! At the moment, there isn’t a setting that can change where the notifications are sent for specific notifications. The only way this is possible is by creating another client for their personal or corporate email. However, I understand the need for this feature and will send this request to our product team as a feature request. Please let me know if you have any other questions. I am always here to help!

post by Andrew_Lowe on Apr 10, 2025

Thanks for logging the feature request!

post by Veronique_Cadet on Apr 10, 2025

No problem! Always happy to help!