CSV exports of forms break if form has been modified

post by Dave on Jun 9, 2025

Hi, CSV exports of responses of forms that have been edited seem to be broken - when a field has been added or deleted the CSV column shows a mix of responses from multiple fields.

post by Dave on Jun 9, 2025

Two different types of CSV exports actually happen. If you click to export form responses from the top level dashboard.copilot.app/forms the CSV is broken. If from dashboard.copilot.app/forms/details?formId=… it seems to work properly.

post by Veronique_Cadet on Jun 9, 2025

Hi @Dave! Thank you for reaching out! I am sorry to hear the form export is not working correctly. Can you please email support@copilot.app, and we will look into this for you? Also, in the email, please let us know if we have permission to proxy your account to take a look? None of your clients or data will be affected. Thanks!