Request: KBA signature option in contracts app

post by Aerin_Cunningham on May 28

As a tax preparer in the US, I am required by the IRS to use KBA (knowledge-based authentication) level security at a minimum to verify e-signatures. However, it does not appear that the contracts app supports this.

I do see that the current e-signature security includes an audit trail, and that’s fine for my client agreements. It just doesn’t meet the IRS requirements for signing the actual tax forms. It would be great to not have to maintain a separate e-signature program just for KBA compliance.

post by Arif_Uddin on May 28

Hi @Aerin_Cunningham,

Thank you for reaching out!

As of now, KBA is not supported in our Contracts App, but I completely understand the need for this and will be sure to submit it as a feature request to our Product Team.

If you have any other questions or feedback, feel free to let me know! 😊

Related topics