Support guidelines: We’re here to help!

post by allene on Oct 7, 2024

Need help with Assembly? You’re in the right place!

If you’re running into issues or need troubleshooting tips, this is the spot to ask.

Here’s how to get help faster:

Be detailed – The more context, the better!

Add visuals – Screenshots or screen recordings ( Loom or Zight work great!) really help.

Check the docs – Many common issues are covered in our product guide.

Search first – Your question might already have an answer (you’ll see suggestions as you type!).

Need urgent help?

Email us at support@assembly.com and we’ll jump on it.

Just have a question about how something works (not a bug)?

Post it in Product Feedback instead!

We’re here to help!