# Support guidelines: We’re here to help!

## post by allene on Oct 7, 2024

**Need help with Assembly? You’re in the right place!**

If you’re running into issues or need troubleshooting tips, this is the spot to ask.

Here’s how to get help faster:

**Be detailed** – The more context, the better!

**Add visuals** – Screenshots or screen recordings ( [Loom](https://loom.com/) or [Zight](https://zight.com/) work great!) really help.

**Check the docs** – Many common issues are covered in our [product guide](https://copilot.app/guide).

**Search first** – Your question might already have an answer (you’ll see suggestions as you type!).

**Need urgent help?**

Email us at **[support@assembly.com](mailto:support@assembly.com)** and we’ll jump on it.

**Just have a question about how something works (not a bug)?**

Post it in **[Product Feedback](https://community.assembly.com/c/product-feedback)** instead!

We’re here to help!