## Forms App

The Forms App makes it easy to collect data from clients.

### **Overview**  
The Forms App makes it easy to collect data from clients.

### **Internal user experience**  
#### Key Workflows  
There are two main workflows for internal users:

**App view**  
To see all forms, navigate to the Forms App by clicking on _Forms_ in your sidebar. Here you can see forms and associated information, create new forms, and click into forms to see responses, open requests, and edit forms.

**Client Details view**  
To access a particular client’s form responses, you can click on a client on the _Clients_ page and then navigate to the _Forms_ tab. Here you can see form responses specific to the client.

#### Creating Forms  
When you create a form you can add a title, description, set form visibility, specify if multiple submissions are allowed, and add one more questions. At any time, toggle the _Preview_ button to see how the form will look to clients.

#### Question types  
| Answer type | Description |
| --- | --- |
| Short answer | Ideal for single answer or short answers. |
| Long answer | Ideal for paragraph-length answers. |
| Multi select | Allows the client to select one or more options from a list. You can also include an "Other" option, allowing clients to add a custom response before submitting. |
| Single select | Allows the client to select one option from a list. You can also include an "Other" option, allowing clients to add a custom response before submitting. |
| File upload | Allows the client to upload one or more files. |
| Title card | Used to divide the form into sections |
| Phone Number | Allows the client to input a valid phone number. |
| Email | Allows the client to provide a valid email address. |
| Date | Allows the client to select a date using a calendar date selector or by manually entering it in the correct format. |

#### Form visibility  
| All clients can see the form | Clients can only see the form if you send it to them. |
| --- | --- |
| This means the form is “always on” and clients can submit the form at any time. This is a common option for ticketing use-cases. A form in this state will notify clients once the form has been created. | A form in this state will not trigger any email or in-product notifications to clients on its own. The form will need to be shared with specific clients manually or via your no-code automation tool, and then the clients will be notified. This is best for single-use forms. |

#### Allow multiple submissions by the same client  
When set to _True_, the same client can submit a form multiple times. The form visibility must be set to _All clients can see the form_.

### **Client experience**  
#### Email notifications  
Clients automatically receive email notifications when a form is assigned to them. Email notifications will contain a link to the form to be submitted.

#### Portal notifications  
When forms are open, clients will see a numbered notification on their sidebar besides _Forms_ that corresponds to the number of forms that still need to be submitted.

#### Submitting a form  
Clients can submit forms directly from your portal on desktop and mobile.

## Frequently asked questions

Can I edit a form that I've already shared with a client?  
Yes, you can edit a form that has already been shared with a client. However, any form responses that you have already received will show the original questions and responses.

Once you've edited a form, you'll see an indicator that the question was edited if you click on an individual response.

The old questions will still show in the _Form Details_ view so that you can still review the outdated responses easily.

Can I set up conditional logic in a form?  
This is not possible yet, but we are planning to include this in a future version of the Forms App.

Typeform supports conditional logic can be embedded as a Partner app.

Can I export a form response to a PDF, instead of a CSV?  
Currently, we do not support exporting form responses to PDF.

There are a few workarounds you can use until we release this feature:

1. Export the form response to CSV, then use a CSV converter tool such as [CloudConvert](https://cloudconvert.com/csv-to-pdf).
2. In your browser, click File > Print > Save as PDF. Expand "More Settings" and set the paper size to "Legal", set the scale to "Custom", and alter the scale so that the full form is displayed on the PDF. You may need to test different scale options to print the full form response to PDF. Also, we recommend disabling headers and footers in this settings section.
3. Use an extension such as [GoFullPage](https://chromewebstore.google.com/detail/gofullpage-full-page-scre/fdpohaocaechififmbbbbbknoalclacl?hl=en).

02. [Overview](/content/guide/assembly-forms-app#overview/index.html)  
03. [Internal user experience](/content/guide/assembly-forms-app#internal-user-experience/index.html)  
04. [Key Workflows](/content/guide/assembly-forms-app#internal-user-experience-key-workflows/index.html)  
05. [Creating Forms](/content/guide/assembly-forms-app#internal-user-experience-creating-forms/index.html)  
06. [Question types](/content/guide/assembly-forms-app#internal-user-experience-question-types/index.html)  
07. [Form visibility](/content/guide/assembly-forms-app#internal-user-experience-form-visibility/index.html)  
08. [Allow multiple submissions by the same client](/content/guide/assembly-forms-app#internal-user-experience-allow-multiple-submissions-by-the-same-client/index.html)  
09. [Client experience](/content/guide/assembly-forms-app#client-experience/index.html)  
10. [Email notifications](/content/guide/assembly-forms-app#client-experience-email-notifications/index.html)  
11. [Portal notifications](/content/guide/assembly-forms-app#client-experience-portal-notifications/index.html)  
12. [Submitting a form](/content/guide/assembly-forms-app#client-experience-submitting-a-form/index.html)  
13. [FAQ](/content/guide/assembly-forms-app#faqs/index.html)