## Client notifications

### Overview  
Clients, like internal users, also receive in-product and email notifications. In-product notifications appear directly beside the app name and are indicated with a number that represents the number of notifications.

Email notifications are sent to clients featuring your company’s branding, and can be sent from a custom domain. Email notifications are only sent when a client is not currently active in your portal to minimize unnecessary emails.

### **List of in-product notifications for clients**  
- New message received  
- Open invoice  
- Form submission request  
- Contract submission request  
- New files uploaded  
- Total number of tasks that are not yet marked as _Done._

### **List of email notifications for clients**  
- New message received  
- Open invoice  
- Form submission request  
- Contract submission request  
- New files uploaded  
- Tasks assignment

### Automated reminder emails  
Your clients will receive automatic reminders via email with your branding for:

#### **Billing reminders**  
Clients receive the following reminders for manual invoices and subscriptions if they have not yet paid.
- **Due Soon** - 3 days before payment is due.
- **Due Today** - On due date.
- **Overdue** - 3 days and 7 days after the payment due date.

**NOTE:** Clients will not receive reminders for auto-charge payments/subscriptions.

#### **Form & Contract request reminders**  
Clients will be given reminders **3 days** and **7 days** after receiving forms and contracts, if they have not yet completed the action.

#### **Task reminders**  
Clients receive automated reminder emails for tasks assigned to them, on the same cadence as other reminders.
- For tasks with a due date: reminders are sent 3 days before the due date, on the due date, 3 days after, and 7 days after.
- For tasks without a due date: reminders are sent 3 days after assignment and again 7 days after.

Task reminders respect your existing client notification settings. You can adjust them workspace-wide at [_Settings › Client notifications_](https://dashboard.assembly.com/settings/client-notifications).

Reminders stop automatically when a task is marked done, deleted, or reassigned.

#### **Muting notifications for a client**  
You can mute email notifications for a specific client. While muted, that client won't receive any email notifications from your portal.

**To mute notifications:**  
1. On the Clients page, click the client you want to mute  
2. In the Client Details panel, click the menu button (...) at the top  
3. Select _Mute email notifications_

**To unmute:** Follow the same steps and select _Unmute email notifications_.