## Invoicing

#### Using the Invoices page

On the _Payments > Invoices_ page, you can see the status and any other associated information for all invoices. You can create a new invoice by clicking _\+ Create invoice_ in the top-right of the _Invoices_ page. You can export invoices by clicking on the export icon in the top-right of the _Invoices_ page.

#### Invoice templates

When you click on the dropdown to the right of _\+ Create invoice_, you’ll see a menu where you can select existing **invoice templates** and an option to create new ones. Invoice templates are useful if you find yourself creating invoices with the same information over and over.

#### Invoice statuses

| Status      | Definition                                                                                                 |
|-------------|-----------------------------------------------------------------------------------------------------------|
| Open        | The invoice was created, but has not been paid.                                                          |
| Paid        | The invoice has been paid.                                                                                 |
| Void        | The invoice has been voided.                                                                                |
| Processing  | The bank is processing the payment. <br>If the payment fails, the status will return to _Open_. <br>If the payment is successful, the status will change to _Paid_. <br>This generally applies to ACH payments as they can take 5-7 business days to finalize. |

#### Create a new invoice

Follow these steps to create an invoice. At any time, toggle the _Preview_ button to see how this invoice will appear to clients. You can preview the email notification, checkout page, and invoice PDF.

1. Navigate to _Payments_ > _Invoices_ on the navbar and click on _\+ Create invoice_.
2. Select an individual client or company. If you select a company, any client associated with the company can view and pay the invoice.
   - **NOTE:** When selecting a client to send an invoice to, clients associated with companies will display the company name below the client name. Clients with multiple companies will appear once for each company. Select the clients based on which company should receive the invoice.
3. Optionally select an address for the client or company. If an address has not been added yet, you can create one from the Company Details or Client Details page.
4. Add one or more line items, each with a price and quantity.
5. Optionally add taxes.
6. Specify if you want to auto-charge or notify the client to pay manually.
   - If you select _Automatically Charge Payment Method_, you must add a payment method for the client if there isn’t one on file yet. Automatic charges can be applied to both credit card and ACH payments.
   - If you select _Notify Client to Pay Manually_, the client will receive an email notification that notifies them about the invoice. If you select this option, you also have to set a due date.
7. Optionally add a memo.
8. Optionally add attachments.
9. In the _Advanced settings_ section, you can:
   - Specify if you want to allow credit card payments and/or ACH payments.
   - Specify if you or your client pays for payment processing fees

#### Adding a Service to an Invoice

1. Navigate to _Payments_ > _Invoices_ on the navbar and click on _\+ Create invoice_.
2. Select an individual client or company. If you select a company, any client associated with the company can view and pay the invoice.
3. Add one or more line items.
4. In the Description input field, it will say _Find or add an item_
   - To add a service that already exists, please follow these steps:
     1. Search for and select the service from the list.
     2. After selecting the service, if the service has multiple prices, select the price from the _Price_ dropdown.
   - To create a new service, please follow these steps:
     1. Enter the name of the new service.
     2. Add the price of the new item.
     3. Check the _Add to services_ box and select _Save_.
5. Add the quantity.
6. Optionally add taxes.
7. Specify if you want to auto-charge or notify the client to pay manually.
8. If you select _Automatically Charge Payment Method_, you must add a payment method for the client if there isn’t one on file yet. Automatic charges can be applied to both credit card and ACH payments.
9. If you select _Notify Client to Pay Manually_, the client will receive an email notification that notifies them about the invoice. If you select this option, you also have to set a due date.
10. Optionally add a memo.
11. Optionally add attachments.
12. In the _Advanced settings_ section, you can:
    1. Specify if you want to allow credit card payments and/or ACH payments.
    2. Specify if you or your client pays for payment processing fees
13. Once you've finished setting up the invoice, click _Create invoice._

2. [Using the Invoices page](/content/guide/invoicing#using-the-invoices-page/index.html)
3. [Invoice templates](/content/guide/invoicing#invoice-templates/index.html)
4. [Invoice statuses](/content/guide/invoicing#invoice-statuses/index.html)
5. [Create a new invoice](/content/guide/invoicing#create-a-new-invoice/index.html)
6. [Adding a Service to an Invoice](/content/guide/invoicing#adding-a-service-to-an-invoice/index.html)
